Refund and Returns Policy
- Report within 48 hours for a Wrong Product
A maximum of 48 hours will be given to report in case one receives a wrong or inappropriate product. However, if one fails to inform within this time period, it would lead to cancellation of the request order.
- We Replace Products and Do Not Refund
If any inappropriate or wrong product has been delivered, the customer can always send a request for returning a product through an email or call. However, no request for money refund will be accepted.
- Damage by the user not to be Considered
If one receives an order unharmed but later he/she damages it accidentally, no return request in such cases will be accepted. Sex4UAE, therefore, will not be answerable.
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